Frequently Asked Questions
General Questions
What is TrustCrypto?
TrustCrypto is a performance verification platform that connects to your Binance or Bybit account via read-only API to automatically track and display your real trading statistics. It's designed to replace fake screenshots with verifiable proof of trading performance.
Is TrustCrypto safe?
Yes. TrustCrypto only uses read-only API keys, which means we can view your trade history but cannot trade, withdraw funds, or move assets. Even if someone gained access to our systems, they couldn't touch your money. See our Security page for details.
How much does it cost?
TrustCrypto is currently free to use. There are no hidden fees, subscription charges, or premium tiers.
Is this a scam?
No. TrustCrypto is a legitimate analytics tool built by Parth Amin. We don't trade for you, we don't touch your funds, and we don't sell signals. We simply verify trading performance. See About for more clarity.
How It Works
Which exchanges do you support?
Currently:
- Binance (derivatives only)
- Bybit (derivatives only)
We're working on adding more exchanges in the future.
What types of trades are tracked?
Tracked:
- Futures and perpetuals (derivatives)
- Long and short positions
- All perpetual contract pairs
Not tracked:
- Spot trades
- Options
- Grid bots
- Copy trading
- Staking or lending
How often do stats update?
Your stats automatically update every hour.
Exchange API rate limits may occasionally cause 5-10 minute delays.
Can I track multiple accounts?
Not yet, but this feature is coming soon. Currently, you can connect one Binance account and one Bybit account per profile.
Security & Privacy
Can you withdraw my funds?
No. We only have read-only API permissions. We physically cannot withdraw, transfer, or move your funds. Even if we wanted to (we don't), the API keys you create don't have those permissions.
Can you place trades for me?
No. Read-only APIs cannot execute trades. We can only view your trade history — we can't create new ones.
What if TrustCrypto gets hacked?
Your API keys are encrypted using AES-256 encryption. Even if someone accessed our database, they'd only get encrypted keys — and those keys are read-only anyway, so they can't move funds.
Additionally, if you enable IP restrictions (which we recommend), the API keys only work from our server IP.
What data do you collect?
We collect:
- Your trade history (from the exchange)
- Your performance stats (calculated from trades)
- Your public username
We don't collect:
- Your email (unless you provide it)
- Your real name
- Your location
- Your personal information
Do you sell my data?
Never. We don't sell, share, or monetize your data. Your stats are public on your profile (since that's the whole point), but we don't sell anything to third parties.
Setup & Usage
How do I set up my profile?
- Go to Binance or Bybit and create a read-only API key
- Add our server IP (
54.151.142.103) to the API restrictions - Click "Add My Profile" on TrustCrypto
- Paste your API key and secret
- Click "Generate Profile"
See our How It Works page for detailed instructions.
I created an API key but it's not working. What's wrong?
Common issues:
- Trading permissions enabled — Make sure the API is read-only
- IP restrictions — Add
54.151.142.103to your allowed IPs - Wrong exchange selected — Make sure you selected Binance or Bybit correctly
- Typo in API secret — Double-check you copied both the key and secret correctly
How do I delete my profile?
From your dashboard:
- Go to Settings
- Click "Delete Profile"
- Confirm deletion
Alternatively, you can delete the API key from your exchange, and we'll lose access immediately.
Can I hide specific trades?
No. TrustCrypto shows all trades pulled from your exchange API. We don't allow cherry-picking which trades to display — that would defeat the purpose of verification.
Performance & Stats
Why is my PnL different from what my exchange shows?
Possible reasons:
- Funding fees — We currently don't track funding rates (coming soon)
- Fee calculation — Different fee structures may cause slight discrepancies
- Unrealized PnL — We only show realized (closed) trades
- Spot trades excluded — We don't track spot trading
If the difference is significant, contact us.
What is the "Score" on the leaderboard?
The score is a weighted performance metric based on:
- Total PnL
- Win rate
- Number of trades
- Consistency
It's designed to reward consistent, profitable traders over one-hit wonders.
How is win rate calculated?
Win Rate = (Number of Profitable Trades / Total Trades) × 100
A trade is "profitable" if the realized PnL is positive.
Do you track unrealized PnL?
No. We only track realized PnL from closed positions. Open positions are not included in your stats.
Troubleshooting
My trades aren't showing up. Why?
Check:
- API is read-only (not write)
- IP
54.151.142.103is whitelisted - You're trading derivatives (futures/perps), not spot
- Trades are closed (we don't track open positions)
- You've waited 1 hour for the next sync
I revoked my API key but my profile still shows stats. Why?
Once we've synced your trades, they remain on your profile even after you revoke API access. We can no longer update your stats, but historical data remains.
To fully remove your profile, delete it from your dashboard.
Can I re-sync my old trades?
Yes. When you connect your API, we pull historical trades from the exchange. Most exchanges provide 3-6 months of history via API.
For older trades, you may need to manually add them (feature coming soon).
Trust & Legitimacy
How do I know this isn't a phishing scam?
Always verify:
- You're on trustcrypto.me (check the URL carefully)
- API keys are created on the official exchange website
- You're using read-only permissions only
- You're enabling IP restrictions
TrustCrypto will never ask for:
- Your exchange password
- Your 2FA codes
- API keys with withdrawal/trading permissions
Who built TrustCrypto?
TrustCrypto is built by Parth Amin, a trader and developer. It's operated by Nisq Technologies Inc.
Not a faceless anonymous team — a real person you can contact.
Contact & Support
How do I contact TrustCrypto?
Twitter/X: @_parthamin
I found a bug. How do I report it?
DM on Twitter/X with:
- What you were trying to do
- What happened instead
- Screenshots if possible
Still have questions? Ask us on X/Twitter.
Related: How It Works • Security & Permissions • About