Privacy Policy
1. Introduction
At TrustCrypto, operated by Nisq Technologies Inc., your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our platform.
By using TrustCrypto, you consent to the data practices described in this policy.
2. Data We Collect
Trading Data
We collect trading data through API connections to cryptocurrency exchanges, including but not limited to:
- Binance
- Bybit
- Other supported cryptocurrency exchanges
This data includes:
- Trade history for the last 180 days
- Order information
- Asset balances
- Profit and loss calculations
Analytics Data
We use third-party analytics services to understand platform usage and improve user experience:
- Google Analytics: Collects anonymous click data and behavioral information
- Amplitude: Tracks anonymous user behavior and platform interactions
- Future Analytics: We may add additional analytics platforms in the future to further improve platform performance
Important: No trade data is ever shared with analytics platforms. Only anonymous click data and behavioral patterns are tracked, in compliance with each platform's privacy policies.
Account Information
- Email address
- Username
- Profile settings and preferences
3. How We Use Your Data
We use the collected data for the following purposes:
- CTS Score Calculation: Compute your Crypto Trader Score using our proprietary algorithms
- Leaderboard Ranking: Determine your position on our platform leaderboard
- Performance Metrics: Display verified trading statistics including PnL, win rate, and other performance indicators
- Platform Improvement: Analyze anonymous usage patterns to enhance user experience and platform functionality
4. Data Sharing
We do not share your trading data with third parties.
Your trade history, API keys, and financial information remain private and are used solely for the purposes outlined in this policy. The only data shared externally is anonymous behavioral analytics with platforms like Google Analytics and Amplitude, which never includes trading information.
5. Advertising & Tracking
TrustCrypto displays advertisements to monetize the platform:
- Advertisements may appear on any page or section of the platform
- Advertisers can track engagement through UTM parameters included in banner clicks
- This tracking is limited to click-through rates and traffic sources
- No personal or trading data is provided to advertisers
- Affiliate Links: The platform may include affiliate links in display advertisements or promotional emails. When you click and use these links, it may generate revenue for Nisq Technologies Inc. and its owner
6. Your Rights
You have the following rights regarding your data:
- Account Deletion: Request complete deletion of your account and associated data through your profile settings
- API Key Management: Add, update, or remove exchange API keys at any time
- Data Access: Request access to all data we have collected about your trading activity
- Data Portability: Request an export of your trading data in a machine-readable format
7. Data Retention
We currently store and calculate metrics based on the last 180 days of trading data. This retention period may increase in the future as the platform advances and new features are developed.
Unclaimed profiles (previews without account registration) expire after 15 minutes and are not stored in our systems.
8. Security
We take the security of your data seriously:
- API Key Encryption: All API keys and secrets are stored in encrypted form
- Read-Only Enforcement: We only accept read-only API keys. Any key with additional permissions is automatically revoked
- Secure Transmission: All data transmission is encrypted using industry-standard protocols
- Access Controls: Strict internal access controls limit who can view sensitive data
9. Data Collection Frequency
Trading data from connected exchanges is collected on a periodic basis:
- Collection frequency ranges from a few minutes to a few hours
- Updates depend on exchange API rate limits and system load
- Profile statistics and rankings may take time to update after new trades
10. Intellectual Property & Trademarks
TrustCrypto does not claim ownership of any third-party logos, trademarks, or company names displayed on the platform, including but not limited to:
- X (formerly Twitter)
- Binance
- Bybit
- Google Analytics, Amplitude, and other analytics platforms
- Any other cryptocurrency exchanges or third-party services currently integrated or to be added in the future
All trademarks, logos, and brand names are the property of their respective owners and are used for identification purposes only. Use of these names, logos, and brands does not imply endorsement by these third parties.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.
12. Contact
If you have any questions about this Privacy Policy or how we handle your data, reach out on @_parthamin on X/Twitter
Related: Terms of Service